Guarantees for dental care
To put your mind at ease, we offer a very comprehensive guarantee and significantly longer warranty periods on our work than is usually accepted. However, the warranty covers only technical errors as warranty against illnesses does not exist yet. In the unlikely event that a valued client experiences a problem with their treatment we will promptly arrange for the problem to be assessed and for recommendations for remedial work to be made.
Any problems with the materials used are usually apparent within the first two months of treatment. However, we ensure a significantly longer warranty period on the materials we use.
Guarantee period for dental treatments
- Tooth fillings, inlays and onlays – 1 year
- Crowns – 3 years
- Veneers – 2 years
- Overdentures – 3 years
- Removable tooth replacements – 1 year
- Dental implants Alpha Bio, Nobel Biocare (only the product) – life-time guarantee
The Budapest Top Dental can not accept guarantee claims for temporary solutions.
All guarantees are provided by the clinic, not by the dentist. The dentists and oral surgeons are the employees of the clinic.
Problems rarely occur within the warranty period thanks to our highly professional experts both in the surgery and in the dental laboratory.
Note: It is important that patients accept the advice of their dentist in relation to their treatment as failure to do so may cause unnecessary problems in the future.
All guarantee conditions in detail are available in the quote you receive. If during treatment implants were inserted in addition to guarantee conditions you receive an implant passport that contains all information like size, type and position of the the screw placed in the jaw.
After your treatment is completed your dentist will also tell you everything about oral hygiene you need to maintain in order to keep your teeth in good condition and healthy.
The quote also includes all information about materials used. Our clinic only uses ISO certified German dental materials and medical devices.
Our dentists and oral surgeons do their best in order to provide you the highest quality treatment possible, however problems may occur after treatment. No matter which country or which clinic you choose and how much you pay for dental treatment problems unfortunately might occur as dentists work on human tissue (teeth and jawbone). The difference can be how your problem will be managed and solved.
In order to maintain guarantee conditions you need annual check-ups. Check-ups are free and the same free services are provided to it as it is for dental treatment. We assist you in booking your accommodation if it is needed and free hotel-airport transfer is also provided
In case you have problems, please let us know about it as soon as possible. You need to explain the problem in detail and we may ask you to send us some photos about the teeth concerned as well. Your dentist will have this information and decide about treatment and length of stay needed to fix this problem. We book your appointments for guarantee treatments as soon as possible for the period that suits you. Guarantee treatment in Budapest is 100% free it is at no cost to you.
Payment terms
You get your quotations in the following currencies: UK citizens in GBP and other nations in EUR, however the Hungarian currency is the Forint, HUF. You can either pay in cash or bank cards. All major credit cards are accepted at the clinic, but please before coming to Budapest, make sure there is enough funds on your bank card to meet the expenses of dental treatment. Please, note that the clinic will charge your bankcard in HUF by the daily sell market rate of the Hungarian National Bank.
If you do not prefer cash or bankcard payment it is also possible to bank transfer the cost of treatment from your local bank prior to your treatment. In this case the money must be received by the clinic by the day your treatment begins. If you prefer cash payment, please note it is only possible in EUR or GBP.
You receive an official invoice in your language containing all treatments and unit prices after each visit. So if your treatment needs two visits to Budapest then you will have two invoices. As our clinic issues official invoices of your dental treatment in Budapest if it is possible in your home country it allows you to ask for refund or tax relief. If you need additional documents to get refunds then our staff is happy to make them for you.
Please, contact your local tax office for details of reimbursement opportunities on dental treatment abroad.
